Your Privacy Matters

‍‍We collect information about you that you provide to us when using the Site, such as your name, address, phone number, email address, payment details, and transaction history. This includes:
‍Personal Information: Name, address, phone number, email address.
‍Payment Information: Quotation, card details, billing address.
‍Transactional Information: Purchase history, transaction amount, transaction date.
‍Usage Information: IP address, geographic data, country, browser type, operating system, device information, pages visited, time spent on the site, and links clicked. Additionally, we may collect information from third-party services such as social media or messaging apps if you choose to link your account or use such services to interact with us.
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‍1.1. Information You Provide to Us Account Information: When you create an account on our Site, you provide us with information such as your username, password, and contact details.
‍Transaction Information: When you make a purchase or engage in a transaction on our platform, you provide us with information necessary to process the transaction, such as your payment details and shipping address.
‍Customer Support: If you contact our customer support team, we collect the information you provide during the interaction, including the nature of your inquiry and any additional details you choose to share.

‍1.2. Information We Collect Automatically
‍Device Information: We collect information about the device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
‍Location   Information: With your consent, we may collect information about the precise location of your device. You can enable or disable location services when you use our Site at any time through your device settings.
‍Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and interactions with our Site.

‍1.3. Information We Collect from Third Parties Social Media Information: If you link your account with us to a social media account (e.g., Facebook, Google), we may collect information from your social media profile, such as your name, profile picture, email address, and friends list.
‍Third-Party Services: We may receive information about you from third-party services that provide data to help us deliver better services, such as analytics providers, advertising networks, and payment processors.‍

We may use information collected through the Site to:
‍Provide Services: Provide you with the requested services, such as creating a user account, processing and confirming transactions, and communicating with you about services requested.
‍Marketing Communications: Send you marketing communications about products, services, news, offers, and promotions that may be relevant to you.
‍User Experience: Conduct surveys or provide you with information about our services on our Site or other websites you may visit.
‍Site Maintenance: Maintain and improve the Site, tailor the user experience, and for internal training.
‍Security: Protect the security of you and the Site.
Legal Compliance: Exercise a right or obligation conferred or imposed by law, including responding to requests and legal demands.

‍2.1. Providing and Improving Our Services Account  
‍Account Management: To create and manage your account, including processing transactions and sending notifications about your account.
‍Customer Support: To provide customer support and respond to your inquiries, requests, and comments.
‍Personalization: To personalize your experience on our Site, including displaying content and ads tailored to your interests.

‍2.2. Marketing and Communications Promotional Offers: To send you promotional offers, newsletters, and other marketing communications about our products and services.
‍Surveys and Feedback: To conduct surveys and collect feedback about your experience with our Site and services.

‍2.3. Research and Analytics Usage Analysis: To analyze how you use our Site, including monitoring and analyzing trends, usage, and activities to improve our services and user experience.
‍Product Development: To develop new products and services and improve existing ones based on user feedback and usage patterns.

‍2.4. Legal and Regulatory
Compliance: To comply with legal and regulatory requirements, including responding to subpoenas, court orders, and other legal processes.
‍Fraud Prevention: To prevent, detect, and investigate fraud, security breaches, and other potentially prohibited or illegal activities.

With your consent, we may send you push notifications with informationabout your transactions and CANOPICO programs that you participate in,including coupons. You may grant us access to your location information or contact details to provide services requested by you.

‍3.1. Push Notifications Notifications: We may send you push notifications about your transactions, upcoming events, and other relevant information. You can manage your push notification preferences through your device settings.

‍3.2. Location Services Location Data: With your consent, we may collect and use information about your precise location to provide location-based services and relevant content. You can enable or disable location services through your device settings.

In connection with your visit to our Site and use of our services, we may share your information as follows:
‍Sellers and Buyers: Carbon credit sellers (e.g., forest landowners) and buyers (e.g., carbon emitter organizations) involved in your transactions.
‍Third Party Service Providers: Providers who perform data processing services, payment processing, business analytics, customer service, marketing, and fraud prevention.
‍Business Partners: Partners with whom we may jointly offer products or services or whose products or services may be offered on our Site.
‍Affiliated Group Companies: Companies within our group who need to know or have access to this information to perform services requested by you.
‍Where Required or Permitted by Law: To comply with legal obligations or protect our rights and interests.
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‍4.1. Sellers and Buyers Transaction Information: We may share your information with carbon credit sellers and buyers to facilitate transactions and ensure the proper execution of your orders.

‍4.2. Third Party Service Providers Data Processing: We may share your information with third-party service providers who perform data processing services on our behalf, such as payment processors, hosting providers, and analytics companies.
‍Marketing and Advertising: We may share your information with third-party marketing and advertising partners to deliver tailored ads and marketing communications to you.

‍4.3. Business Partners Joint Offerings: We may share your information with business partners with whom we jointly offer products or services or whose products or services may be offered on our Site.

‍4.4. Affiliated Group Companies Internal Sharing: We may share your information with our affiliated group companies to perform services requested by you and for internal administrative purposes.

‍4.5. Legal and Compliance Legal Obligations: We may share your information where required by law, such as to comply with a subpoena, court order, or other legal process.
‍Protection of Rights: We may share your information to protect our rights and interests, including preventing fraud and ensuring the security of our Site.

Depending on your country of residence, you may have specific rights regarding your personal data. For example, you may have the right to request access to, correction of, or deletion of your personal data, or to object to or restrict certain processing of your data.

‍5.1. United States California Privacy Rights: Under the California Consumer Privacy Act (CCPA), California residents have the right to request information about how we collect, use, and share their personal data, and to request access to, correction of, or deletion of their personal data.

‍5.2. European Union and United Kingdom GDPR Rights: Under the General Data Protection Regulation (GDPR), residents of the European Union and the United Kingdom have the right to access, correct, delete, restrict, and object to the processing of their personal data, as well as the right to data portability.

‍5.3. Other Jurisdictions Country-Specific Rights: Depending on your country of residence, you may have additional privacy rights under applicable data protection laws. Please refer to the specific sections below for more information about your rights in different countries.

Our Site may use cookies to collect and store certain information about you. Some cookies are necessary for the Site's functionality, while others are used to personalize your experience, perform website analytics, and provide tailored advertising.
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‍6.1. Types of Cookies
‍Essential Cookies: These cookies are necessary for the basic functionality of the Site, such as keeping you logged in and ensuring the security of the Site.
‍Performance Cookies: These cookies collect information about how you use the Site, such as which pages you visit and any errors you encounter. This information is used to improve the Site's performance.
‍Functional Cookies: These cookies remember your preferences and choices, such as your language settings and login information, to provide a more personalized experience.
‍Advertising Cookies: These cookies are used to deliver ads that are relevant to your interests. They may also be used to measure the effectiveness of advertising campaigns.

‍6.2. Managing Cookies Browser Settings: You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or to alert you when cookies are being sent.
‍Opt-Out Tools: You can opt-out of certain advertising cookies through industry opt-out tools such as the Digital Advertising Alliance's opt-out tool or the Network Advertising Initiative's opt-out tool.‍‍

We may use email, SMS, mobile messaging apps, push notifications, and interest-based advertising to communicate with you. You can opt out of receiving marketing communications from us at any time by using the "Unsubscribe" link or opt-out mechanism in our communications or through your CANOPICO account.

7.1. Marketing Channels
‍Email: We may send you promotional emails about our products and services. You can opt out of these emails by clicking the "Unsubscribe" link at the bottom of the email.
‍SMS: We may send you promotional text messages. You can opt out of these messages by replying "STOP" to any text message you receive from us.
‍Mobile Messaging Apps: We may send you promotional messages through mobile messaging apps such as WhatsApp and Facebook Messenger. You can opt out of these messages by following the instructions in the app.
‍Push Notifications: We may send you push notifications about your transactions and relevant offers. You can manage your push notification preferences through your device settings.
‍Interest-Based Advertising: We may use interest-based advertising to show you ads that are relevant to your interests. You can opt out of this type of advertising through industry opt-out tools or by adjusting your browser settings.

We may transfer your information to locations outside of your home country. We provide appropriate protections for cross-border transfers as required by law, including using the EU Model Clauses and obtaining your consent where necessary.
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8.1. Cross-Border Transfers
‍Data Transfers: Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your home country.
‍Safeguards: We take appropriate steps to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws. These steps may include entering into data transfer agreements and implementing technical and organizational measures to protect your information.

We may receive information about you from affiliated entities, business partners, or other third-party providers. This information helps us improve and personalize your use of our Site.

‍9.1. Affiliates Internal Sharing: We may receive information about you from our affiliated group companies to improve and personalize your use of our Site and services.

‍9.2. Business Partners Joint Offerings: We may receive information about you from business partners with whom we jointly offer products or services or whose products or services may be offered on our Site.

‍9.3. Third-Party Providers Service Providers: We may receive information about you from third-party service providers who assist us in providing our services, such as analytics providers, advertising networks, and payment processors.

We maintain reasonable security measures to protect your information and require our service providers to do the same. We use encryption to protect your payment information during transit.

‍10.1. Security Measures Technical Measures: We implement technical security measures such as encryption, firewalls, and secure access controls to protect your information from unauthorized access, disclosure, alteration, or destruction.
‍Organizational Measures: We implement organizational security measures such as employee training and access controls to ensure that your information is handled securely.

You have the right to access, correct, delete, or restrict the processingof your personal data. You may also object to the processing of your data fordirect marketing purposes or withdraw your consent at any time.

‍11.1. Access and Correction Access: You have the right to request access to the personal data we hold about you. You can do this by contacting us at canopico2050@gmail.com.
‍Correction: If you believe that any of the personal data, we hold about you is incorrect or incomplete, you have the right to request that we correct or complete it.

‍11.2. Deletion and Restriction Deletion: You have the right to request that we delete your personal data. We will comply with your request unless we have a legitimate reason to retain the data, such as to comply with legal obligations or to protect our rights.
‍Restriction: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as if you contest the accuracy of the data or if the processing is unlawful.

‍11.3. Objection and Withdrawal of Consent Objection: You have the right to object to the processing of your personal data for direct marketing purposes. If you object, we will cease processing your personal data for these purposes.
‍Withdrawal of Consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on your consent before its withdrawal.

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our Site and taking other steps as needed.

‍12.1. Notification of Changes Material Changes: If we make material changes to this Privacy Policy, we will notify you by posting the updated policy on our Site and taking other steps as needed, such as sending you an email notification.
‍Effective Date: The effective date of the updated Privacy Policy will be noted at the beginning of the policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Our Site may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party Sites you visit.

‍13.1. Third-Party Websites External Links: Our Site may contain links to external websites that are not operated by us. These links are provided for your convenience, and we do not have control over the content or privacy practices of these websites.
Privacy Practices: We encourage you to review the privacy policies and terms of use of any third-party websites you visit to understand how they collect, use, and share your information.

Minors: Our Site is not directed to minors under the age of 18. We do not knowingly collect personal data from minors without parental consent.
‍Language: This Privacy Policy is provided in English. In case of conflict between the English version and a translated version, the English version shall prevail.
‍Terms of Use: Please review the CANOPICO Terms of Use for more details on using our Site. This Privacy Policy forms an integral part of our Terms of Use.
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14.1. Minors
‍Parental Consent: If we become aware that we have collected personal data from a minor without parental consent, we will take steps to delete such information as soon as possible. If you believe that we may have collected information from a minor, please contact us at canopico2050@gmail.com.
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14.2. Language TranslationTranslation: This Privacy Policy has been originally drawn up in English. Translations in other languages are available for your convenience. In case of conflict between the English language version and a translated version, the English language version shall prevail.

If you have any questions about this Privacy Policy or our privacypractices, please contact us by email at canopico2050@gmail.com or by mail at:
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CANOPICO CO., LTD.
39/7 Soi Thawi Watthana 23/1,
Bangkok, Thailand 10170